Are you unable to print the documents because your Brother printer is offline? This guide can help you to troubleshoot the concern. Your printer may go offline due to a variety of reasons, particularly power supply issues, connectivity errors, or outdated drivers. The printer is a sensitive device and needs to be managed carefully. If you are unable to print the documents because of Brother printer offline error, keep reading, and proceed with the simple troubleshooting steps mentioned in the post below.
Troubleshooting steps to fix Brother printer offline error:
· Check if your printer is powered on
The power issues can be the possible reason behind the Brother printer in error state problem. Proceed with the below-mentioned troubleshooting steps and make sure that everything is working fine:
· Check your printer screen. If your printer screen is blank, it means the device is not powered on. Turn on the device. Also, check and make sure that your printer is not in sleep mode.
· Check your printer LCD for error messages. There should be no paper jam or ink cartridge issue.
· Check the connectivity between printer and computer
· If you have connected a printer using a USB cable, then make sure that it is properly connected to both devices.
· Using a wireless connection, print the network configuration page and check the IP address of your printer. In case the Wi-Fi is not working, restart the router, and connect the devices again.
· Printer test page.
Set your printer as the default printer
The Brother printer offline error may appear if you haven't set your printer as the default printing device. Proceed with the step-by-step guidelines mentioned below to set your printer as the default printer:
· Go to the "control panel".
· Choose the "Devices and Printers" option.
· Now, you have to select your Brother printer and right-click on it.
· Choose the "see what's printing" option.
· Again right-click on your device and choose the "Set as default printer" option.
· From here, you can see the status of your printer "offline/paused".
· If your Brother printer is showing the paused status, tap the "resume printing" option.
· Print the test page.
·
Update the printer drivers
One of the most common reasons behind Brother printer offline error is outdated printed drivers. To bring your printer to an online state, you need to upgrade the drivers to its latest version. You can visit the Brother official website and download the latest drivers for your device. Make sure that you provide the correct printer details to avoid any errors.
Other troubleshooting steps you can try to fix Brother printer offline error:
· Check and make sure that your printer is turned on. There should be no error showing up on the screen.
· Your printer and computer must be connected properly. If you are using the Wi-Fi connection, then make sure that you have connected both devices to the same Wi-Fi, else you cannot print the documents.
· Your printer must be set as the default printer from the settings.
· If there is any pending print job, delete it. You can do it from the "printer properties" section.
· If you see any copy of the Brother printer icon, you need to delete it immediately.
Hopefully, after following these simple instructions you would be able to fix the Brother printer offline error on your device. The mentioned steps are simple and surely help you to fix the offline error. But, if you are still unable to bring your printer back to its online state, contact the Brother printer support team for expert advice. The professionals can help you to identify the root cause, and share the best solution to fix the problem immediately.
Comments