Are you facing an HP Printer in error state problem while trying to complete your HP Wireless printer setup? Well, you must be really worried and wondering how you can get rid of it. Today, we will list down the methods to troubleshoot HP Printer in an error state so that you can complete your printer setup without any issue. But before we jump to the conclusion, you must understand what the error indicates as well as find out the cause behind it.
What Does HP Printer In Error State Problem Indicates?
Sometimes when you try to connect or print from your HP Printer, you get an HP Printer in error state error. As the error message indicates, the issue arrives when there’s something wrong with your printer. Such an error mostly occurs due to software issues like outdated printer drivers, or operating systems that affect your printer connection.
Some of the possible causes of the HP printer in error state include improperly connected or damaged cables, network problems, and corrupted drivers. To find the cause and fix the HP printer in error state problem, you should try out the below methods immediately.
What to Do if your HP Printer is in an Error state?
If you are in a hurry to print a document on an urgent basis and suddenly see the “HP printer is in error state” message on your screen, the situation could be frustrating. However, you don’t need to panic and follow the instructions that are mentioned below to fix the error.
1. Check If The Physical Connection (Printer Peripherals Are Connected To The Computer)
The first thing you need to do is check if your printer is connected firmly to the computer. You should also examine if the cable that is used for connecting the printer is not damaged and working properly. Damaged cables can create malfunction and can also cause electrolocation. Try detaching the USB Cable and reconnecting them.
Restart the printer and PC. This can fix the” printer in error state” automatically. Turn off the printer and PC. Switch them back on and re-established the connection. Check if the error has been fixed by doing this.
2. Confirm if Your Printer is in Online State
You can encounter the HP printer in error state problem when your printer is offline. It simply denotes that the printer has an issue with connecting with the PC. In that case, you can follow the steps mentioned below to bring back the HP printer in the online state.
Click the Start button and Go to the Control Panel.
Select the Devices and Printers option.
Check if your printer is listed and confirm its status. If the device is online, its status will be shown as Ready.
If the printer is not in a Ready state, you have to bring it online by right-clicking and picking the Use Printer Online option. This will bring the HP Printer in an online state.
3. Check if you have Loaded Paper into the Office Jet Printer
If your HP Office Jet is in an error state and the paper tray is empty. Turn off the printer & Load paper and then turn it back on, waiting for a few minutes until it is in a ready state. Once done the printer is ready to print, the error has already been fixed.
4. Try Reinstalling the Printer Drivers
Sometimes your Printer shows the HP printer in error state problem, this happens due to corrupted and outdated printer drivers. In that situation, you need to download the latest printer drivers to get the printer to function normally.
1.Visit the HP support website for your country and search the downloads section to find your printer model. Download the recommended drivers from the list.
2. Double-click the executable file that has been downloaded and extract the driver to a directory on your computer.
3. Navigate to the directory where you have downloaded the file and double-click the .msi file to run the driver package installer.
4. The installer app will run, update and install the printer drivers. Once. Restart your computer and printer. Refresh your computer. Check if the errors have been fixed and the printer is working normally.
Installing the HP printer drivers manually is a technical process. HP Office Jet drivers can be updated and installed easily with the use of software like Driver Support.
If you are still getting the HP printer in error state problem message, get in touch with HP Customer Support for further assistance.