HP is indeed the most reliable and reputed printer brand worldwide. It is the quality and life of HP Printers that makes it reliable for the long term. But does that mean it never experiences any issue? Not at all! HP Printer keeps going offline is one such error that HP printer users have to go through at times. If you are also experiencing the same error then follow our HP Printer troubleshooting guide right away.
Why Does Your HP Printer Keep Going Offline?
If your HP Printer keeps going offline, it must be due to the below-mentioned reasons:
The printer not turned on
The issue with a cable connecting the printer
An issue with the Network connection
Outdated or corrupted printer drivers
Incorrect Windows settings
Printer hardware problem
You can simply fix your HP printer offline error by working on these causes. For the first cause, try restarting your printer and also check the power outlet. Check if all the cables are working fine and fix network connectivity problems. If after trying these things your HP printer keeps going offline, then try the troubleshooting steps below.
Basic Troubleshoot For HP Printer Offline Error
As we also mentioned above, the “HP Printer offline” issue can occur due to outdated printer drivers. If that’s the case, then you should update the drivers asap by following the steps below. You can also download and install the latest HP drivers from the HP Support website directly.
On your Windows 10 PC, click on the Windows search bar.
Now enter Device Manager and open the same from the results list.
Go to Drivers and Printers and then choose your HP Printer from the list.
Once you have selected your printer, right-click on it.
Select the Update Driver Software option.
Now you need to select whether you want to update the drivers manually or automatically. Choose one of the given options i.e. automatic or manual.
Wait for the drivers to get installed properly.
Once done, you can try printing a test page to check if your “HP printer keeps going offline” issue is fixed or not.
What To Do If Your HP Printer Keeps Going Offline?
If you have tried everything we mentioned above but the HP printer keeps going offline, then you should try these steps:
Search for Devices and Printers on your Windows search bar.
Choose your HP Printer and double-click on it.
Now select the Printer menu.
Find the Use Printer Offline option and make sure it’s not selected.
You should be able to print from your HP printer now. Try printing a test page or any document of your choice to check the same.
If you need more help regarding the matter, do not hesitate and give us a call at HP Customer Support Number. This number will connect you to our printer experts who will assist you further with your HP printer issue and help you get rid of it in no time.