You must be wondering why this problem arises during the printing process. Continue reading this blog as we discuss more this problem.
Epson printers are widely used all over the world due to their great performance and print quality. These models being much in use have their own share of technical and mechanical flaws which need to be treated immediately. In this blog, we will look at the Epson Printer Error Code 0х97, its causes, and its solutions.
Symptoms of Epson Printer Error Code 0х97
The Epson Printer Error Code 0х97 occurs when the printer has been used for a long time. It doesn't give any warning or a sign before it occurs and when it does, it permanently shuts down the printer. You will not be able to use the printer no matter how hard you try until you get this problem fixed. The error will show up on the indicator screen with the notice to turn the printer off and on again.
What causes Epson Error Code 0х97?
Whenever there is a problem with the printer’s internal hardware, it causes the Epson Error Code 0х97. The printer’s motherboard could cause this error or when some other internal part malfunctions.
How to fix Epson Error Code 0х97?
1. Use Microsoft’s Printer Troubleshooter
Use this troubleshooter tool from Microsoft to solve the problem. It may require you to unplug the printer. Follow the instructions after running the troubleshooter.
2. Unplug and plug-in again
When the Epson error 0х97 occurs, the first thing it requires is that the printer should be unplugged and then plugged in. Unplug and detach all USB cables attached to the printer. Open the printer case and clear any jammed papers. Remove the printer cartridges and show down your computer/laptop. After a while, reconnect all USB cables to the printer and connect it to the PC. Turn it on and check if it now works properly.
3. Clean the printer
Sometimes, the Epson Error Code 0х97 occurs due to the accumulated dust in the printer and its sensitive areas. If the printer is dirty, it won’t work efficiently. Check also for waste ink around the head sprayer and paper particles in the printer.
You can take a moist tissue and clean the mechanic pad and other sensitive areas of the printer. Keep in mind to switch off the printer and unplug it from all cables before you do so. Once the cleaning up process is done, wait for some 15-20 minutes and restart the printer.
4. Update Drivers
The drivers used in your printer might be outdated hence, causing this error in your Epson printer. You can visit your printer’s manufacturer’s website and download the latest drivers for your printer model. After downloading, install them and check if the problem still persists. You can take the help of third-party tools to download the drivers.
5. Get in touch with a hardware specialist
If your printer is still under warranty, then you can contact the customer support of the company and request that a hardware specialist deals with it. Usually, the charges are high but if it's well under the warranty period, it may be done at an affordable rate. If you are able to under the warranty, you can ask for a replacement for the same.
Since the Epson Printer Error Code 0х97 is a hardware malfunction error, it will end up in making the printer non-operational. You can request the company to replace it with a new one if the warranty is still valid. However, if you have been using this Epson printer for a long time, then this is your sign to upgrade to a new one!
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